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A case study on how I approached an engineering team in crisis.
I believe product management is a decision-making discipline under uncertainty, focused on reducing risk and learning quickly rather than shipping features on faith.
I don’t manage engineers to control output. I manage systems so that people can do work that matters, with autonomy, honesty, and care.
Most project failures aren’t technical — they’re process failures. And the one person who could have stopped them didn’t know how to read code.
DevOps—not SAFe or LeSS—is the true path to scalable agility. Learn how architecture, automation, and team design solved the scaling problem.
Why a tool like Jira is not neutral
